Last Updated: July 31, 2025
Cookies are small text files stored on your device when you access a website. They help websites remember your preferences, login sessions, and usage behavior to improve functionality and security. MassUGC Cloud uses cookies to deliver core platform features and analyze performance.
We use cookies to:
• Authenticate users and maintain sessions
• Protect against abuse, bots, and fraud
• Monitor platform performance and usage
• Remember your preferences and settings
Cookies are essential to providing a secure and functional experience.
Purpose: Enable the basic functions of the platform
• Login authentication
• Session state management
• API token handling
• CSRF protection
Retention: Session-only or up to 30 days
Purpose: Help us understand how users interact with the platform
• Track feature usage and page views
• Identify bugs and performance bottlenecks
• Measure platform load and stability
Retention: Up to 2 years
Purpose: Store your personal settings and UI preferences
• Theme and layout options
• Language and locale
• Notification and display settings
Retention: Up to 12 months
Purpose: Protect your account and our infrastructure
• Rate limiting and anti-spam
• Bot detection
• Login anomaly monitoring
Retention: Up to 90 days
We use trusted third-party tools that may set their own cookies:
• Stripe – payment handling
• SendGrid – transactional emails
• Sentry – error monitoring
• Vercel / Render – hosting and performance tracking
These tools help us operate efficiently and troubleshoot issues.
You can manage cookies directly from your browser. Most browsers allow you to:
• View stored cookies
• Delete specific cookies
• Block or allow cookies by site
• Disable all cookies (this may break key functionality)
Disabling essential cookies may prevent you from logging in, accessing your dashboard, or using the MassUGC API.
• Analytics: Contact us at support@massugc.com to opt out of non-essential usage tracking
• Preferences: You can update your settings from within your account dashboard
• Marketing: We don't use cookies for marketing, and you can unsubscribe from emails anytime
By continuing to use MassUGC Cloud, you agree to our use of cookies as outlined in this policy. If you do not agree, please discontinue use of the Service and clear your cookies via your browser.
We take cookie security seriously:
• All cookie data is encrypted in transit and at rest
• Access is limited to authorized systems only
• Expired cookies are purged automatically
• Our practices comply with major privacy laws including GDPR and CCPA
We may update this Cookie Policy to reflect platform changes, legal requirements, or service updates. Any material changes will be reflected in the updated "Last Updated" date at the top of this page.
For any questions about this Cookie Policy or our use of cookies:
Email: support@massugc.com
Website: https://cloud.massugc.com