Effective Date: July 31, 2025
Last Updated: July 31, 2025
By accessing or using MassUGC Cloud (the "Service"), you agree to be legally bound by these Terms of Service, our Privacy Policy, and any supplemental agreements signed before or after activation (e.g., software license agreements, payment contracts, etc.).
These Terms constitute a binding legal contract between you ("User") and Jonny Vandel, owner of MassUGC ("Company"), enforceable under the laws of the State of Minnesota, USA.
If you do not agree to these terms, do not use the Service.
MassUGC Cloud is a proprietary platform for authorized users to manage, track, and operate AI-powered video creation tools, including integrations with MassUGC Studio ("Desktop Software"). Paid (Pro) users are granted API access which activates and validates the Desktop Software.
All usage of the Desktop Software is monitored and synced to the Cloud Service for verification, analytics, performance tracking, and compliance enforcement.
MassUGC Cloud may be used by individuals of any age, subject to the following conditions:
• If you are 18 years of age or older:
You are entering into a legally binding agreement with MassUGC and are fully responsible for complying with all terms, including any signed contracts, payment obligations, and legal enforcement provisions.
• If you are under 18 years of age:
You agree to be bound by these Terms as a condition of use. You acknowledge that access to paid features, including the Pro plan, constitutes delivery of a digital service. By continuing to use the platform, you agree to comply with all rules, restrictions, and policies outlined in this agreement, including billing and refund terms.
Use of the Service by minors is permitted without parental consent, but all activity must comply with these Terms. Violations may result in suspension or termination without refund.
Additional eligibility rules:
• You must provide accurate account and billing information
• You may not share your login credentials or API key
• All activity is attributed to the registered user
• Only one account per person or entity is permitted unless pre-approved
All payments are final, non-refundable, and non-disputable.
Fees are billed in advance, with accounts activated only after payment and manual approval.
Your payment grants immediate access to proprietary systems, data, code, and intellectual property.
Refund requests, chargebacks, or disputes made after account activation constitute a direct breach of contract.
Any chargeback will be contested with full logs, signed contracts, platform usage, and user communications.
Abusive or dishonest refund attempts may result in permanent account termination and legal pursuit for damages.
• API keys are non-transferable and strictly tied to the licensee.
• You may not use the API to power third-party tools, services, or systems.
• You agree not to spoof, tamper with, or attempt to bypass API-based validations.
• Rate limits and quotas are enforced programmatically; violations may lead to access suspension.
All usage of the Desktop Software is logged and transmitted to MassUGC Cloud, including:
• Job names and timestamps
• API calls and system outputs
• Error codes and failure reasons
• Identifiable metadata for user activity
These records serve as primary evidence in any dispute, refund claim, or policy violation review.
You acknowledge that MassUGC Studio, MassUGC Cloud, and all associated systems, APIs, prompts, and workflows are proprietary software owned exclusively by MassUGC.
You receive a non-transferable, non-sublicensable, non-exclusive license for internal use only.
Unauthorized distribution, resale, duplication, or reverse engineering is strictly prohibited.
No refunds will be issued after payment, as access to core features is immediately unlocked via API activation — even if the software remains installed locally, usage can be fully revoked at any time.
All disputes, chargebacks, or payment reversals will be pursued legally, with supporting evidence including:
• Signed license agreements
• Timestamped logs of successful tool use
• User confirmations (email, message, video)
• Proof of deliverables sent and received
Chargebacks filed in violation of this policy may result in:
• Immediate account termination
• Permanent software revocation
• Civil claims for breach of contract and damages
• Blacklisting across all MassUGC products and partner services
We reserve the right to suspend or permanently disable your account without refund if:
• You violate any part of these Terms
• You attempt to abuse, resell, or tamper with the system
• You file false claims, initiate unauthorized disputes, or breach contract terms
Upon termination, you must immediately stop using the software and delete all local copies.
The Service is provided "AS IS" without warranties of any kind. While we provide ongoing support and improvements, we do not guarantee any specific business outcome, financial result, or technical uptime.
These Terms are governed by the laws of Minnesota, USA. All disputes must be brought in the courts of Hennepin County, MN. Users waive any right to participate in class actions or arbitration outside this jurisdiction.
These Terms, combined with any signed agreements (including the MassUGC License Agreement), represent the entire understanding between the parties. Any violation of one is a violation of the whole.
For legal inquiries or support:
Email: support@massugc.com
Website: https://cloud.massugc.com